Use the Knowledge Base

All biGENIUS-X documentation is available in this Knowledge Base.

This article will provide tips and tricks to use it efficiently.

Public and private content

The biGENIUS-X Knowledge Base contains articles with different access levels:

  1. Public access: everyone can read the article content. All user manual articles for the biGENIUS-X application are public.
  2. Private access: only authorized users (Partners...) with a username and a password can access the article content. This is true for the partner section.

If you think you should have access to the entire Knowledge Base and don't have it yet, please ask our Support team at support@bigenius-x.com.

Table of content

The Knowledge Base articles are organized into Categories and Subcategories.

On the home page, you can click on a Category card:

This opens the following:

  1. The list of articles in the Category
  2. A dynamic table of contents where you can select another Category or Subcategory to display the list of corresponding articles

Standard layout of the articles

In the biGENIUS-X Knowledge Base, each article follows the same layout:

  1. Title: Each title should be read with "How to" before the title
  2. Summary
  3. A dynamic table of contents: We display the article's headers directly linked to their corresponding place in the article.
  4. Applies to: This specifies for which license type and/or which generator configuration the article content is valid.
  5. Content
  6. Demonstration video: Usually, a demonstration video of the article content is provided at the end of the article
  7. Feedback: Please send us as much feedback as you can. We'd like your help to offer you the most suitable content.
  8. User experience: We'd like to know what you think the article was helpful to you
  9. Related articles: We provide a list of articles related to the article subject

Search

The Knowledge Base provides a Search Bar:

In this Search Bar, you can use search Keywords as follows:

  • Search terms are case-insensitive. For example, "user" and "User" return the same results.
  • A single-word search term returns a result if it appears in the data as follows:

    • a single word
    • a single word in a longer phrase
    • the prefix of a longer word
  • The search term will not return a result if it appears in the data as follows:

    • in the middle of a word
    • at the end of a word
  • When using multiple search terms, the matching logic is "OR." This means that at least one of the words should appear in the record for it to be considered a match, regardless of their order. Results with all search terms in the exact order entered will appear first.
  • It is not possible to exclude keywords from the search.